RETURN POLICY
Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

You will be required to mail a good quality picture of the received product clearly depicting the issue (damage/defect/incorrect product) along with your order details to contactus@shahisajawat.com.You will be shared the address details for returning the product.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contactus@shahisajawat.com

REFUNDS (if applicable)
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted :
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

LATE OR MISSING FUNDS :
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contactus@shahisajawat.com

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contactus@shahisajawat.com

CANCELLATION POLICY:
Any cancellation requests will only be accepted if they are made within 24 hrs of placing the order.

DISCLAIMER:
All conditions as mentioned above may not be implied by laws and are limited to the durations and conditions as mentioned and shahisajawat.com shall not liable for any incidental, special or consequential damages, human injury or loses including but not limited to loss of business, profits or use whether in an action in contract or based out of or in connection with the use or performance of the product. In continuation to the above, the conditions shall not affect the other provisions and also the customer’s statutory rights under applicable Indian laws.